well im glad i took a chance with this store. overall great prices and friendly staff. of course you get what u pay for. dont expect to get high end furniture with low end prices.
This store has been in business for a long time. I bought all my furniture there since I moved here. Also I recommended all my friends & relatives there too. They carried newest style with lowest prices in town. The staff is so nice and helpful too. Strongly recommended!
5. called the day of the delivery within the delivery window and was told that the crew must be stuck on the freeway and could they deliver it the next day. Relayed to them that was unacceptable, spoke to the manager who then told us to call back in 10 min while he attempted to get the delivery crew on the phone. called back and were told the manager left for the day, and received information from another worker that the particular set had been sold out for some time and he could not believe we had been promised a delivery.
we found a bedroom set we really liked at an attractive price. then the issues began.
I walked into this store and found a bed that i thought my son might like. (Son was at school) the sales person Donny (or Danny) gave me the prices and stated that he would add the mattress for free. I told him that I needed to bring my son up there and make sure this is what he wanted. When I returned a few hours later he would not hold to his word about the mattress and claimed that he might have said that but he could not add the mattress because he would lose money. Against me better judgment I ordered my sons bed from this company and set up a time for them to bring it out and set it up. (30.00 extra dollars) They were to be here between 10 and 12. At 11:30 I called to check the status of the truck and was told that they had not received the bed and that it should be on today's truck. I asked why they had not called to inform me of this before and the guy started to give me the run around about it was not his job to contact me, and some one from the warehouse should have called me. While looking at my receipt I noticed that Donny sold me the bed and on my other order the same guy wrote his name as Danny. Something shady is going on with this company. Buyer beware and get everything in writing if you are going to deal with this company.
6. called back today and told manager would be in shortly. called back and no answer of the phone. WEAK AND UNETHICAL LOCALE. DO NOT SHOP HERE !
just my two cents
They have an extensive assortment of furniture here for any style, if they don't have it on the floor they have catalogues to choose from until you find what you want. The prices are great given the quality found, highly recommended!
Wow! very "old" terrible reviews
1. we made the mistake of paying in full with a delivery date of 2-3 weeks on Jan 18
4. waited paitently for 2 weeks. no call and then went back to the store. one person told us it was sold out until June. Luis the manager then came over and promised us a delivery date in another 2 weeks as it was in LA and their delivery schedule was full
2. (3)weeks passed, no call to let us know it was in
3. called and were told it was back ordered for 2 more weeks
Furniture Gallery is a US Furniture Store based in Chula Vista, California. Furniture Gallery is located at 1680 Broadway k, Chula Vista, CA 91911, USA.
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